Direct Debits are now our preferred payment method. Our customers will receive a payment authorisation request email, where they complete a Direct Debit mandate, giving us permission to collect funds directly from their bank account. This means our customers no longer need to remember to pay their invoices. GoCardless will collect every monthly payment automatically. Customers are notified in advance, that a payment will be taken in the following days. This gives them a change to raise any issues about the payment and secure sufficient funds are available. All payments are protected by Direct Debit Guarantee.